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Utilities are executing fundamental shifts in business and operating models in response to transformational changes such as renewables, smart meters and the smart grid, and localized (distributed) power generation. As part of this shift, it’s critical for utilities to connect and interact with customers as they gain greater control over their energy usage. Supporting the top energy and utility companies across the globe, in both regulated and deregulated markets, Convergys solutions can help you lower your operating costs while promoting customer satisfaction.

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