Client Solutions


The Industry

Create an Effortless Customer Journey

Regulatory changes, continued economic pressures, and evolving business models are combining to create disruption and drive transformation in the insurance industry. Amid these changes, maintaining and improving customer satisfaction and loyalty is more of a business imperative than ever. Convergys can help you deliver the kind of effortless customer journey that drives long-term loyalty and higher customer lifetime value. With Convergys, your customers will enjoy consistent, omnichannel customer service while your business reduces operating costs for customer care.

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