Client Solutions

Hosted Solutions

Ensure the full potential of your customer care investment with our flexible, cost-effective, hosted self-service solutions and infrastructure.

Hosted Solutions

Outsourcing can help you improve your company's focus, free up your resources, and give you access to world-class capabilities and resources not available internally.

Leverage Our Flexible Deployment Models 

The time you have to react to your customers' demands is shrinking, while their list of demands is growing. You need to provide more self-service options while integrating your web, agent, and self-service channels to enable seamless cross-channel interactions. Our Hosted Solutions help you provide these capabilities without the risk and costs associated with re-engineering, with flexible deployment models tailored to fit your unique business needs.  


Create the Best Customer Experience Possible

Our end-to-end hosted contact center services let you seamlessly integrate your existing applications with new features and services, including:

  • Content Services
  • IVR
  • Intelligent Notification
  • Policy Engine
  • Mobility Services
  • Email
  • Chat
  • Social

Related Resources

Contact Sales

Contact Sales

Please call us or complete the contact form for more information about our services/solutions for your business, or for our participation in your RFI or RFP process.

+1 800-344-3000 US
+1 513-458-1300 INT’L

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Convergys Media Team, +1 513-723-7000

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The world’s greatest customer engagement services company.