Client Solutions


Personalized, compliant collections solutions that resolve delinquencies and create long-term customer loyalty.

The Capability

Build Lifetime Value While Speeding Payment

Today’s past-due customers may be tomorrow’s high-value customers, if you treat them well in collections. This means turning a potentially negative interaction with your brand into an opportunity to build long-term customer loyalty and grow revenues. Convergys collections helps companies increase customer satisfaction, loyalty, and lifetime customer value while ensuring compliance and resolving delinquencies faster. We combine analytics, technology, and global outsourcing to deliver a personalized, compliant collections experience.

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Contact Sales

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+1 513-458-1300 INT’L

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The world’s greatest customer engagement services company.