Customer Support Associate $11.75 hour

Careers

Customer Support Associate $11.75 hour

Something great has happened. . . Convergys is now a part of Concentrix!


•    Company Overview:  Convergys is now part of Concentrix.  In a world full of average, we stand out. We believe experience is everything. Period.  To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.
•    Mission:  We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.
•    About Concentrix:  We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

At Sam’s Club their mission is to be the most valuable membership for their members and we are looking for individuals who share those values of providing exceptional Member care.

They take their work personally because they are more than a friendly voice. They’re problem solvers and relationship builders. They will manage the member relationships with Sam’s Club by listening, providing solutions and exceeding expectations to their questions. Every interaction creates an opportunity to deliver unique value of the Sam’s Club membership.

Job Description

We are looking for someone that will build a relationship and exceed our member’s expectations with every interaction.  The successful candidate will be able to accept ownership for effectively solving member issues, complaints and other inquiries. You should be positive, enthusiastic, ambitious, a problem solver and goal oriented.

The world’s greatest customer engagement services company.

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