Text Analytics Lead Developer


Text Analytics Lead Developer

Essential Functions/Core Responsibilities

  • Provide technical direction to the development team in the area of text analytics and NLP
  • Contribute to the codebase with the development team
  • Evaluating, recommending and adopting new tools/libraries as they become available
  • Facilitates in the analysis of complex business problems
  • Interact directly with project team members and collaborates with cross functional teams
  • Conduct learning sessions on new technologies, techniques, and processes
  • Work well in a rapidly changing environment

General Skills

  • Demonstrated knowledge in linguistics
  • Expertise in natural language processing (NLP) and machine learning (ML)
  • Ability to develop and maintain code for software applications written in Python, Angular and Java
  • Experience with NoSQL databases such as Elasticsearch and Mongo
  • Experience with SQL databases such as Postgres, SQL Server, Oracle
  • Experience with code repositories such as Git and Gitlab
  • Experience in DevOps including writing automated tests and continuous integration
  • Experience with Cloud Technologies/Services like Azure, AWS and Google Cloud
  • Uses their understanding of software development and analytics to contribute technically to new solutions
  • Handles complex development projects independently
  • Collaborates with development team on solution design
  • Assists with quality checking of new solutions

Candidate Profile 

  • Bachelor's Degree in related field from a four-year college or university with six to eight years of relevant experience preferred
  • Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
  • Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
  • Experience working on an Agile development team.  Considered a plus if you have experience working as a Scrum Master or Product Owner.
  • Demonstrated ability to take initiative and ownership with focus on continuous improvement
  • Excellent attention to detail
  • Strong customer service disposition and sense of professionalism
  • Solid understanding of the organization's business operations and industry. Demonstrated business acumen

Career Framework Role  

Requires in-depth knowledge and experience.  Broad application of principles, theories and concepts in applicable discipline.  Solves complex problems; takes a new perspective using existing solutions.  Works independently; receives minimal guidance.  Acts as a resource for colleagues with less experience.  Represents the level at which career may stabilize for many years or even until retirement.



The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. 

Convergys is an EEO/AA/M/F/Vet/Disability Employer

No Relocation Available

No Citizen Sponsorship available with this Role