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What will be your competitive edge? Success is not only delivering true convergence via smart telecom billing systems, but making it workable for the consumer and revenue generating for you.

How We Can Grow Your Business

At Convergys, we leverage our Revenue Management Solutions to help you prosper.

Known for rating and billing convergent services in a cost-effective manner, our Revenue Management Solutions provide an unprecedented implementation success rate, low latency, high availability and the flexibility to meet today's challenging business model needs. In addition, our telecom billing systems enable us to offer a deployment structure that is less hardware intensive and adaptable for multiple business models. When billing convergent services, our real-time capabilities enable you to put flexible product options into the hands of your most desirable customers.

Smart Apps to Help You Generate Revenue from Any Customer on Any Network:

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Learn more about our Revenue Management Solutions.
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Smart Apps to Help You Generate Revenue from Any Customer on Any Network

Rating and Billing Manager

Need a convergent, carrier-grade rating and billing system? Our Rating and Billing Manager Smart App is a highly scalable and reliable convergent charging, rating and balance management system that supports existing and emerging services across multiple vertical markets.

Leveraging our telecom billing systems, Rating and Billing Manager delivers your products and services to market quickly and easily. It serves as a flexible and feature-rich software application that defines new services via configuration – without customization.

Learn How to Upgrade Your Charging, Rating and Billing Infrastructure with Convergys

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Active Mediation

Want to seamlessly bridge any protocol and/or data format to meet your mediation business requirements? Or, are you looking for a proven mediation, rating and convergent billing solution to address your unique network needs?

A component of our Revenue Management Solution, our Active Mediation Smart App can facilitate usage-based charging and manage online events and session-based charging dialogues. Active Mediation can also address both batch and real-time network mediation in a single instance.

See why Activation Mediation is a strong complement to our telecom billing software solutions.

Learn How to Achieve Fully Convergent Billing and Mediation in Real-Time

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Collections Manager

Looking to reduce your debt recovery costs? Is uncollected debt keeping you from reaching your revenue goals?

Designed for the communications industry, our Collections Manager Smart App is an automated, in-house collections system. In addition, it is a key part of our Revenue Management Solutions enabling service providers to:

  • Block revenue leakage points
  • Reduce the cost of revenue recovery
  • Boost revenue and margins significantly
  • Return 100% of collected revenue to the bottom line

With Collections Manager, service providers can eliminate fees to outside agencies and do not share collected revenue – driving a much improved bottom line.

Learn How to Automate Your Collections Process While Retaining Flexible, Personalized Treatment Policies

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Real-Time Convergent Charging Solution

What you want – faster time-to-market for convergent services. What we have – a comprehensive convergent charging solution that delivers services and payment convergence in a single solution offering.

Based on the flexibility and reliability of our proven Rating and Billing Manager, you can create innovative tariffs, bundles, promotions, discounting and loyalty programs that will differentiate you with your customers – regardless of their payment method.

Our 3GPP-compliant architecture also enables you to rapidly and cost-effectively deploy convergent charging to incorporate all network and service types.

Learn About Our Convergent Charging Solution That Manages Subscribers' Online and Offline Transactions on a Single Platform

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Making the Business Case for Real-Time Convergent Charging

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Infinys® ICOMS

As a cable and media provider, how will you enable "quad play" requirements and beyond?

Tackle issues such as customer loyalty, managing the convergent experience and complex bundling with Infinys® ICOMS. Built on our convergent BSS platform specifically for the cable and satellite industries, it helps MSOs avoid costly one-off customizations, while generating higher revenues and lower TCO via improved customer service.

Infinys ICOMS expands on the proven success of Convergys ICOMS, our cable and telecom billing software that has been widely deployed for more than two decades to top cable and satellite providers worldwide.

Tru2way: Are you prepared to handle the unprecedented number of complex interactive events?

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Learn How Our Cable and Telecom Billing Software Helps Make Convergys the #1 Provider of Cable Telephony Billing

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