Need to expand the reach of your sales force, yet still reduce costs? Discover the many benefits others realize by having Convergys serve as a seamless extension of their business sales force.
How We Serve Your Business Customers
To ensure that we address your specific business customer service needs, we partner with you to gain a thorough understanding of your business. We become a true extension of your sales force and sales service center and an active participant within your organization.
Whether automated or agent supported, our tailored inbound and outbound B2B sales & service programs offer:
- Experienced, expertly trained inside sales and support professionals
- Powerful sales management & CRM platforms for a complete customer view
- Analytical & business intelligence tools for improved sales planning and results
Our portfolio of solutions includes:
Learn how to manage costs and increase revenue with B2B strategic partnerships
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Our Portfolio of Solutions Includes
Convergys Inside Sales representatives work in tandem with your field organization to augment their efforts and help increase their account coverage capability.
Our inside sales personnel allow your sales force to focus on more complex, larger opportunities, while we support the smaller, more routine, sales functions. Our inside sales personnel will increase your revenue and lower your costs by:
- Amplifying your sales opportunities without you incurring the cost of "feet on the street"
- Boosting sales by growing business with traditionally under-served business customers
- Increasing productivity through telesales approach to lower value business accounts
Our Business-to-Business Solutions can help you:
- Manage your entire customer relationship
- Grow new product sales and existing portfolio
- Build category & order management
- Conduct interactive remote customer presentations
