Need to expand the reach of your sales force, yet still reduce costs? Discover the many benefits others realize by having Convergys serve as a seamless extension of their business sales force.
To ensure that we address your specific business customer service needs, we partner with you to gain a thorough understanding of your business. We become a true extension of your sales force and sales service center and an active participant within your organization.
Whether automated or agent supported, our tailored inbound and outbound B2B sales & service programs offer:
Convergys Inside Sales representatives work in tandem with your field organization to augment their efforts and help increase their account coverage capability.
Our inside sales personnel allow your sales force to focus on more complex, larger opportunities, while we support the smaller, more routine, sales functions. Our inside sales personnel will increase your revenue and lower your costs by:
Our Business-to-Business Solutions can help you: