Customer Interaction Technology
Enabling Excellent Experiences
Maximize customer satisfaction and loyalty, reduce cost to serve, and increase revenue with Customer Interaction Technology. Our robust portfolio of technology solutions is designed to address complex customer management needs across the entire customer lifecycle—from acquisition through retention.

Selling Solutions

Selling Solutions Turn your contact center into a profit center.

Multichannel Solutions

Multichannel Solutions Deliver the kind of seamless, multichannel experiences your customers demand.

Underlying Technologies & Products

Underlying Technologies and Products Put our experience to work for you.

Recovery and Retention Solutions

Recovery and Retention Solutions Increase revenue while building and maintaining positive customer relationships.

Convergys Technologies

convergys-technologies Boost loyalty and increase revenues from existing infrastructure.

Value-Added Services

Value-Added Services Choose from on-premise, hosted and on-demand. Leverage our Professional Services team to design, deliver and support your solutions.
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