As the communications market matures, the growth of your business depends less on winning new customers and more on maximizing the value of those you already have. To win, you must stay close to your customers. Your cable and telecom billing systems are central to this goal.

Retain Your Place in the Services Delivery Value Chain

Convergys billing and business support system (BSS) solutions provide the performance, scalability and flexibility you need to retain customers and increase their value to your business over the long term. Convergys BSS solutions combine state-of-the-art technology, strategic direction and flexible global service delivery options to optimize the key drivers of customer value: revenue management, product lifecycle and order management and customer care management. Our BSS solutions, which include cable and telecom billing, and software and services, are purpose-built to serve the communications and media industry.

Convergys has deep roots in the communications and media industry, and 25 years of billing and customer care experience. We have the insight and operational know-how to propel your market leadership with innovative cable and telecom billing and BSS software. Why wait when you can begin today to drive the value of customers via innovative new services and a superior experience, and at lower cost?

As a market leader in high-scale billing and BSS software, Convergys is:

• #1 provider for wireless billing services in North America—billing more than 1/3 of all wireless calls*
• #1 global provider of cable telephony billing*
• #2 global provider of cable, broadband and satellite billing*

Click here to see our comprehensive portfolio of Smart BSS Solutions for communications and media service providers.