Who We Are

At Convergys, our mission is to set the standard in our industry through unparalleled care for our clients, customers & people.

For our clients, this means our 130,000 team members wake up every day united by a common goal: helping our clients maintain exceptional relationships with their customers.

For our people, this means a commitment to each other to accomplish great things, build careers, and have some fun along the way!

Market Leaders in Nearly Every Industry Rely On Us

Our integrated, end-to-end solution of advanced analytics, omnichannel technology, and global outsourcing achieves the balance of customer satisfaction, cost reduction, and revenue growth.

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Capabilities We Offer



Enable a seamless, effortless journey for your customers with customized capabilities.

Challenges We Solve



Solve your customer experience challenges—no matter how large or small, how complex or unique.

Delivery Options



Scale geographies, languages, and capabilities as your business changes and grows.

Build Your Career With Convergys

When you become part of our team, you join 130,000 talented people around the world who represent some of today’s leading brands. At Convergys, one of our values is to "Grow As a Team." It's in our DNA to prioritize teamwork and develop our people. By working together, we achieve great things for clients and create opportunities to build rewarding careers. You can be part of that when you join our team. And it's all at your fingertips!

Watch the video below to hear from some of our employees around the world as they talk about what it means to be part of the Convergys team.

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  • Social Responsibility

    We operate in more than 150 communities globally. Learn more about our outlook and the impact we’re proud to make.

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  • Our Investors

    Convergys is well positioned to drive sustainable revenue growth, margin expansion, market leadership, and value creation.

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  • Convergys News

    Find the latest news from Convergys, subscribe for updates, and contact our media team.

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