Convergys Corporation announced that it has been positioned as a leader by Gartner, Inc. in the "Magic Quadrant: Customer Management Contact Center BPO, Worldwide," released on December 19, 2011.

Marife Zamora, Managing Director of Convergys Asia Pacific, Europe, Middle East and Africa, has been named 2011 Global Filipino Executive of the Year.

Convergys has been named a 2011 Balikat ng Bayan Award winner for Top Employer by the Philippines Social Security System (SSS).

The Technology Services Industry Association (TSIA) has named Convergys the recipient of its Recognized Innovator Award for Innovation in Services. Convergys won the honor at the 2011 Technology Services World conference in Las Vegas, Oct. 24-27. The Recognized Innovator Awards is the only independently judged awards program that recognizes innovation in technology services products and service offerings documented with customer case studies of measurable business value and results. The Recognized Innovators in each category were selected by a panel of judges, including industry experts and TSIA members.

Convergys India has been ranked 15th in Dataquest's 2011 Top 20 BPO companies in India, with 11% year-over-year revenue growth.

Convergys has been ranked #57 on the 2011 InformationWeek 500 and selected for inclusion in the "20 Great Ideas" article in the InformationWeek 500 issue.

The prestigious Quality Council of India (QCI) has awarded Convergys its highest honor for quality initiatives in support of clients.

Convergys was again named to the 2011 GS 100 List of Companies that Define Global Outsourcing.

For the tenth year in a row, Fortune magazine has rated Convergys as one of the World's Most Admired companies. Convergys was named a Most Admired Company in the Diversified Outsourcing category and received high ratings for Social Responsibility, Global Competitiveness, Innovation, and People Management.

Convergys has been recognized by Customer Relationship Management (CRM) magazine as a service leader in Outsourcing in its "2011 Service Awards."

Convergys has been named one of the top 5 outsourcing companies in the world. The International Association of Outsourcing Professionals (IAOP) bestowed this distinctive honor on Convergys in its annual ranking of the world's Top 100 providers of outsourced services. This is the third year in a row that Convergys has ranked in the top 10. In addition to Convergys' Top 5 ranking, the IAOP also ranked Convergys in the Best 5 Leaders list for Sales services.

Communications Solutions Product of the Year Award is given to companies that have created innovative products and services which facilitate voice, data and video communications, or a combination of them. Considered products include recently-introduced hardware, software, add-ons, peripherals, and services. All products and services must be tailored to one or more specific industry divisions.

Convergys has been named to the U.S. 500 list in Newsweek's 2010 Green Rankings. This data-driven assessment is based on a company's actual environmental footprint and management of that footprint (including policies and strategies), along with its reputation among environmental experts. Convergys ranked #277 overall and #122 in Environmental Impact.

Convergys has been named to the 2010 GS 100 List of Companies that Define Global Outsourcing. Convergys was also named to the lists of Top BPO Vendors and Top Call Center and Customer Management Vendors. The lists are compiled annually by Global Services Media, which connects buyers and service providers in the global IT services and BPO industry, and Neo Advisory, a consulting firm that leverages outsourcing and globalization to enable organizational transformation.

Convergys was awarded "Best CRM Solution Provider" for 2010 from The China IP Communications Award Committee (CIPCA). Convergys received this award based on public nominations from over 60,000 web users on www.microvoip.com and a broad panel of industry judges.

The CIPCA selected Convergys as a winner for the "Best CRM Solution Provider" for 2010. Convergys received this award based on public nominations from over 60,000 web users on www.microvoip.com and a broad panel of industry judges.

Convergys Corporation announced that it has been positioned by Gartner, Inc., in the Leaders quadrant of the first ever "Magic Quadrant for CRM Contact Center BPO for North America," released on December 16, 2009.

Convergys received the Gold award in the Best Integration of Learning and Talent Management category and the Silver award in the Best Learning Team category for the development of a Home Agent training solution. Convergys has now received nine Brandon Hall Excellence in Learning Awards since 2005.

Customer Relationship Management (CRM) Magazine selected Convergys as a Service Winner in the Outsourcing category. Citing Convergys' excellent reputation in the marketplace, innovative roadmap, and overall value proposition, CRM announced the winners in the "2010 Service Awards" issue - its seventh annual review of industry innovation and success.

Convergys Corporation was awarded the "BPO Company of the Year," by the Information and Communications Technology (ICT) community of Philippines. Since the launch of the awards in 2007, this is the third International Award the ICT community has bestowed on Convergys, which has previously received top honors as the "BPO Employer of the Year."

For the second consecutive year, Convergys has been named to the Top Ten of the 2010 Global Outsourcing 100 List. The prestigious list, compiled by the International Association of Outsourcing Professionals (IAOP), is an annual ranking of the world's best outsourcing service providers.

Convergys has been named to the Top Ten of 2009 Global Outsourcing 100 List [tm], ranking sixth overall. The prestigious list, compiled by the International Association of Outsourcing Professionals (IAOP) [tm], is an annual ranking of the world's best outsourcing service providers.

For the ninth consecutive year, Convergys Corporation has been rated one of 'America's Most Admired Companies' by FORTUNE Magazine.

TrainingOutsourcing.com has selected Convergys as one of the 'Top 20 Companies in the Training Outsourcing Industry' for the sixth consecutive year.

HRO Today has named Convergys to it's annual listing of world's best learning solutions providers - The Baker's Dozen in Learning". Buyers were asked to participate in an online, anonymous survey regarding their experience with their current service provider.

Convergys announced today that its BSS/OSS Solutions portfolio has received the highest available overall performance rating of "Very Strong" from leading analyst firm Gartner. Gartner revealed these ratings in the December 2008 report called "Dataquest Insight: Business Support System Market Overview and Strategic Scorecard for Vendors, 2008."

Convergys Corporation announced today that it has received the D. L. Shah National Award for the Economics of Quality from Quality Council of India (QCI).

Convergys Corporation was named the Top Human Resources Outsourcing (HRO) Performer by Global Services Magazine, as part of the publication's annual Global Services 100 ranking.

For the second consecutive year, Convergys received the Annual Best Product Award during 2008 B/OSS & IT Industry Excellent Awards ceremony. Organized by BillingChina, the telecom media and the B/OSS industry Convergys won ‘Best Product Award' for its Dynamic Decisioning Solution based on its ability to dramatically improve customer efficiency, loyalty, and retention.

Convergys was named as a recipient of a 2009 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions magazine. Convergys was recognized as best-in-class for it's Intervoice IP Contact Center (IPCC) solution.

Technology Marketing Corporation (TMC) has named Convergys as a recipient of its 2009 Speech Technology Excellence Award for the Convergys Interaction Portal (CIP). Customer Interaction Solutions magazine has been the leading publication in CRM, call centers and teleservices since 1982™.

Convergys-Intervoice received a "Positive" rating in the recently published Gartner MarketScope for IVR Systems and Enterprise Voice Portals. This is equivalent to being in the Leader quadrant of the Magic Quadrant.

Convergys received high recognition as both the "Outstanding Employer and Outstanding Exporter" in the Large Enterprise Category at the 2009 Philippine Economic Zone Authority (PEZA) Investors' Appreciation Day, held in Manila.

Convergys was recognized as "BPO Employer of the Year" at the 2009 International ICT Awards, further solidifying Convergys as the employer of choice in the Philippines. From a single contact center facility in 2003, Convergys now employs approximately 16,000 employees throughout 12 facilities in the Philippines - seven located in Metro Manila, three in Cebu City, one in Bacolod City, and one in Santa Rosa, Laguna.

Convergys was honored with the Gold Supplier Award at the 2009 Conference of Telecom Billing & B/OSS. Organized by China Institute of Communications and supported by the Ministry of Industry and Information Technology of the People's Republic of China, Convergys was recognized for its contributions to the telecom industry and for providing innovative and diversified products and solutions to ensure data migration and system upgrades.

Convergys won the Best Full Service Billing Solution award at the 2008 Telecommunications Best Solution ceremony. Sponsored by Telecom World magazine. Convergys won the Best Full-Service Billing Solution Award for Technology Innovation based on its Infinys [R] Rating and Billing Manager and the product's high reliability, flexibility, and compatibility.

Convergys Corporation won the 2009 Speech Industry Market Winner Award for its Professional Services offering from Speech Technology Magazine. In presenting the Professional Services award to Convergys, the editors cited the number and breadth of services offered by Convergys, as well as Convergys' ability to execute and cost as key factors in the win.

Speech Technology magazine named Convergys a Market Leader for its Speech Self-Service Suite at the Speech Industry Awards ceremony. Convergys' Speech Self-Service Suite took home Market Leader honors for the depth of its functionality, ease of customization and overall customer satisfaction.

Consumidor Moderno, the prestigious Brazilian publication focusing on the forefront of advanced customer service and technology, has once again recognized Convergys with an award for the Best Contact Center IVR Solution. This is the fourth consecutive year Convergys has received this award from this industry-leading publication.

The Association for Services Management International (AFSMI), the Service & Support Professionals Association (SSPA), and the Technology Professional Services Association (TPSA) named Convergys a winner of the Fall 2009 Recognized Innovator award.

Convergys Corporation announced that it has been awarded the honor of "China Best Call Center Technology Provider of 2009", thanks to its outstanding expertise in relationship management, rich experiences across the global and technology innovations.

Convergys Corporation won the coveted Brandon-Hall Gold Excellence in Learning award for best integration of learning and talent management.

Convergys Corporation announced today that leading industry analyst firm Ovum, a Datamonitor company, has given Convergys' Speech Applications portfolio its highest available rating. Ovum revealed Convergys' rating in the November 2009 report titled "Decision Matrix: selecting a speech applications vendor in North America."

The IAOP named Convergys to its annual ranking of the World's Best Outsourcing Service Providers - The Global Outsourcing 100. The list includes the biggest and best companies from around the world that provide the full spectrum of outsourcing services.

Convergys won the Gold Brandon Hall Excellence in Learning Award. This is the fifth consecutive year that Brandon Hall has recognized Convergys as one of the leaders of innovative workplace learning practices.

For the eighth consecutive year, Convergys Corporation has been rated one of "America's Most Admired Companies" by FORTUNE Magazine.

Frost & Sullivan recognizes Convergys Corporation with the 2007 North American Frost & Sullivan Award for Market Leadership in recognition of its effective penetration strategy, consultancy services, and solid leadership position maintained for four years running.

IDC recently published "Worldwide Contact Center Services 2008 Vendor Profiles: Customer Care in Volatile Times" The study highlights the changing market and competitive landscape for customer management BPO Services and positions Convergys as a leading organization in Customer Care in the IDC Leadership Grid.

Convergys for the third consecutive year has been recognized by Customer Relationship Management (CRM) magazine as a service leader in outsourcing in its "2008 Service Awards".

Commitment to excellence over the past year has earned Convergys recognition as an outstanding supplier to affiliates of AT&T Inc., one of the world's leading data, voice, wireless, and Internet services providers.

TrainingOutsourcing.com has selected Convergys as one of the "Top 20 Companies in the Training Outsourcing Industry" for the fifth consecutive year. TrainingOutsourcing.com named Convergys to its fifth annual "Top 20" list among companies specializing in Business Process Outsourcing (BPO) in order to "create a more efficient marketplace for learning."

Convergys won two 2008 Speech Technology Excellence Awards from Customer Interaction Solutions: one for Convergys' SpeechPort solution and one for Intervoice's Voice Portal solution. The awards are given to companies that have made significant contributions to improving speech applications for clients.

Convergys received the 2007 Annual Best Billing Product Award from BillingChina, the telecom media in the B/OSS industry in China. Convergys won the award for its Infinys Series 3 Solution.

Marianne Langlois, vice president, Convergys Learning Solutions, received a gold Learning in Practice award from Chief Learning Officer magazine in the Global Learning category. The award was presented at the Fall Chief Learning Officer Symposium in San Diego, California on September 25th.

Convergys was recognized as one of the Top 50 Facilitators of IT Application Construction of China Telecommunications at the 5th IT Application Forum of China Telecommunications, which was jointly organised by China Communications Weekly magazine and National Informaitization Evaluation Center (NIEC).

Convergys Infinys Series 3 received Jury Special Award at the China Communication Industry Best Solution Selection 2008. The selection was organized by three telecom publications - Communications World Weekly, Telecommunications Technology, and Telecommunications Science.

We were selected for inclusion in the prestigious InformationWeek 500 Top 10 list as being ranked in the top 10 for innovative use of technology. InformationWeek recognized us for our innovative use of technology-based solutions that improve customer loyalty and profitability, as well as employee retention.

The KLD Domini 400 Social Index (DS400), a float-adjusted market capitalization weighted common stock index modeled on the S&P 500 Index, has added us to their index. The Index consists of 400 U.S. companies that demonstrate leadership in corporate social responsibility. It is widely used as a financial benchmark for equities and portfolios that exhibit positive social and environmental records.

Marianne Langlois, VP, Convergys Learning Solutions has been honored with the "20 Most Influential Training Professionals" award at the Training Growth Strategies Conference 2007 in Cary, NC. Award recipients were nominated and selected by their peers for their exceptional contribution to the growth of the training industry.

CRM magazine selected us as a 2007 Service Leader Award recipient for outsourcing services. This is the third consecutive year that we received this award.

Fortune named Convergys Corporation one of the world's "Most Admired Companies" - one of the best reputations in the business world for seven consecutive years. We were named a Most Admired Company in the Diversified Outsourcing category and received high ratings for Social Responsibility, Financial Soundness, Innovation and People Management.

Convergys Corporation received both silver and bronze awards in the 2006 Brandon Hall Excellence in Learning Awards.

Both awards recognized our learning solutions in the Custom Content Category. Our Silver Award honors the development of our Saks e-learning simulation. The Bronze Award honors the development of our Circuit City sales simulation.

For the third consecutive year, we were selected as one of the top 20 companies in Learning outsourcing by TrainingOutsourcing.com, a leading Web-based organization dedicated to training. Their 'Top 20' list "includes those paramount leaders in the industry that have demonstrated experience and excellence in providing comprehensive learning outsourcing services to a variety of clients."

For the sixth consecutive year, Convergys Corporation has been recognized as one of "America's Most Admired" companies in the Diversified Outsourcing industry, according to Fortune Magazine.

The monthly magazine focusing on contact center products and services, Customer Interaction Solutions, described us as "bringing great respect and legitimacy to the customer care industry through true leadership and outstanding performance, quality of service, professionalism and integrity over the past 25 years."

Listed as the "Company to Watch" for outsourcing services, we were recognized for customer satisfaction, depth of functionality, company direction and fiscal health in 2005.

Billing World and OSS Today magazine presented us with the "Best Overall Company" Excellence Award. This prestigious award recognizes a company that has demonstrated leadership, achievement and innovative product development in its market.

Upon analyzing the world communication billing market, Frost & Sullivan, a leading global growth consulting company, named us the recipient of the coveted Product Differentiation Innovation Award. Our InfinysTM billing software product suite was identified as the best available.

Our commitment to helping our clients build valuable customer relationships and delivering industry-leading service through our integrated contact centers has resulted in six consecutive Gold MVP (Marketing Via Phone) Awards from Customer Interaction Solutions magazine.

Brandon Hall Research, a research and consulting firm focused in the training and development arenas, awarded us Gold and Silver awards in the Custom Content: Simulation category. These awards highlight outstanding work in innovative learning.

For the fifth consecutive year, Convergys Corporation has been recognized as one of "America's Most Admired" companies in the Diversified Outsourcing industry, according to Fortune Magazine.

Frost & Sullivan, a leading global growth consulting company, selected us to receive its Technology Innovation award in the field of voice recognition. Frost and Sullivan chose us because of SpeechPort, our VoiceXML-based, open-hosted speech application platform.

Frost & Sullivan, a leading global growth consulting company, recognized our outstanding industry achievement and presented us with their Competitive Strategy Leadership Award, given each year to a company whose strategy has yielded significant gains in market share during a specific period.

As part of Customer Interaction Solutions magazine's 20th Annual Top Teleservices Agencies rankings, we were presented with its premier IP Contact Center Technology Pioneer Award for seamlessly providing reliable and flexible access to any of our global locations.

The Calvert Social IndexTM is a broad-based, rigorously constructed benchmark for measuring the performance of U.S.-based socially responsible companies. Joining the ranks of more than 600 corporations, we are identified as an organization that meets strict criteria for social responsibility.

Frost & Sullivan named us as the recipient of its Technology Innovation Award. They recognized us as the industry leader in the use of voice over Internet protocol (VoIP) technology. The consulting firm commended our use of technology innovation as part of its study and analysis on the industry, "North American IP Contact Center Market.

Frost & Sullivan recognized us with its Market Leadership Award and named us as the market-share leader in the North American contact center outsourcing industry for the second consecutive year.The consulting firm cited two of our acquisitions as examples of ways we continue to strategically expand our capabilities to meet the needs of our clients.

For the fourth consecutive year, Convergys Corporation has been recognized as one of "America's Most Admired" companies in the Diversified Outsourcing industry, according to Fortune Magazine.

Customer Interaction Solutions, for the fourth consecutive year, named us the #1 provider of inbound global teleservices in their 19th Annual Top Teleservices Agencies rankings. Additionally, they presented us with their recognized our breadth of services by ranking it as the #1 international teleservices agency, #2 in the U.S. domestic inbound category and #3 in the interactive inbound category. We were also presented with their Gold MVP Award.

Frost & Sullivan recognized us with its prestigious "Asia Pacific Billing Solutions Vendor of the Year" award.

They thoroughly researched and tracked the market performance of technology companies in the Asia Pacific region. Frost & Sullivan ranked us based on specific criteria such as new customer count, customer satisfaction, product innovation and market performance.

We were named ‘Best Overall Company' as part of the fourth annual Billing and OSS World "Excellence Awards." Billing World and OSS Today magazine make the Best Overall Company Excellence Award to recognize a company that has proven leadership in its respective market and has demonstrated market achievement and innovative product development.

Customer Interaction Solutions' presented us with their Gold MVP Award for inbound, outbound, and Web-based business-to-business and business-to-consumer service. We were also named the #1 global and domestic inbound teleservices agency for the third consecutive year.

For the third consecutive year, Convergys Corporation has been recognized as one of "America's Most Admired" companies in the Diversified Outsourcing industry, according to Fortune Magazine.

We received the New Initiative Award for outstanding support of the arts from The Business Committee for the Arts. They recognized us for outstanding vision, leadership, and commitment in developing exemplary partnerships with the arts. We were one of seven award recipients and joined the list of distinguished previous award winners such as Johnson & Johnson, American Express, AT&T, Hallmark Cards and Target Corporation.

One of our clients, Slovenske telekomunikacie, a.s., won IIR's World Billing Award for the best billing implementation. This award was based on the operator's use of GenevaTM. Slovenske telekomunikacie is a leader in the area of telecommunications services in the Slovak Republic and is a member of the Deutsche Telekom AG Group.

We were named ‘Best Integration Product' as part of the third annual Billing World "Excellence Awards." Billing World magazine recognized us for implementing our ICOMS product to consolidate cable operator on single convergent billing platform.

* #1 U.S. Domestic Inbound Teleservices Agency - second consecutive year* #1 Global Inbound Teleservices Agency - second consecutive year* #2 International Inbound Teleservices Agency* #3 Interactive Inbound Teleservices Agency* Gold MVP Quality Award - B2B & Web.

Frost & Sullivan presented us with its Market Engineering Award for Marketing Strategy in outsourced contact center services for the third time in four years. The Market Engineering Award recognized us for maintaining its leadership role in the outsourced contact center services market amid diminishing expenditures and workload levels.

Our Web site, www.convergys.com, received the Golden Web Award for March 2002 from the International Association of Webmasters and Designers (IAWMD). The Golden Web Awards are presented monthly by IAWMD to Web sites whose design, originality and content achieved levels of excellence in creativity, integrity and excellence on the Web. Our site received 29 out of a possible 30 points.

Our Atlys 7.0 was recognized by Internet Telephony magazine for its vision, leadership and technological innovation.

For the second consecutive year, Convergys Corporation has been recognized as one of "America's Most Admired" companies in the Diversified Outsourcing industry, according to Fortune Magazine.

We were recognized for seeking a diverse workforce and being a strong corporate citizen. This award enabled us to join over 600 corporations in this broad-based, financial benchmark of large, U.S.-based companies that meet criteria for social responsibility.

Our Web site, www.convergys.com, received the Award of Excellence in the Internet Web Sites category. The award recognizes the best in business-to-business marketing communications. Entries were judged on creative effort, message identification, basic effectiveness and effectiveness of overall effort.

The Black Collegian, a career and self-development magazine for African-American students, recently rated us #37 out of 100 employers for the class of 2002.

For the second consecutive year, Convergys Corporation was named to the Platinum 400 list, Forbes magazine's recognition of America's top 400 companies.

Each year, Forbes recognizes top companies chosen from 1,300 businesses with at least $1 billion in annual sales. Companies listed must be industry leaders in long- and short-term return on capital, growth in sales and earnings, and other measures of financial success.

We moved up to #57 from its June 2001 ranking of #71 in the BusinessWeek InfoTech 100 List. The InfoTech 100 List is a ranking of the 100 best technology companies in the United States.

This year's list is dominated by companies that either achieved the efficiency promised by the technology revolution or that sell products and services to help others improve their bottom line.

Convergys Corporation has been recognized as one of "America's Most Admired" companies in the Diversified Outsourcing industry, according to Fortune Magazine. This recognition serves as one of the best reputations in the business world.

Customer Interaction Solutions magazine awarded us their Gold MVP award for excellence in the integrated inbound/outbound/Web, business-to-business and business-to-consumer categories. We were the only company to receive the Gold MVP Award in all of the evaluated categories. They also named us the #1 global and domestic inbound teleservices agency.

Our cable customer ISH, formerly Kabel Nord-Rhein Westfalen, won the Outstanding Billing Implementation award at the Billing Globe Awards.

The Ohio Exporter of the Year Award was presented to us by the Ohio Department of Development and its International Trade Division. This award recognizes us for its business initiatives in Europe and Latin America.

We were recognized for our ability to best perceive customer needs, develop products and/or services that meet consumer needs, successfully introduce products or services to the industry, and identify new market segments to expand the existing customer base.

Frost & Sullivan recognized us for exhibiting market share leadership through the implementation of an effective market engineering strategy.

Our AtlysTM solution was named Best Wireless Billing Platform. Atlys®, our billing and customer care solution, was recognized for its comprehensive support for the global wireless voice and data market and its capabilities.

We were selected 666 on the Fortune 1000 List which ranks America's top 1000 companies as measured by revenue. In the industry segment of 13 Diversified Outsourcing Services companies, we ranked eighth in revenue, first in profit, third in profit as a percent of revenue and sixth in total return to shareholders.

Geneva Technology, now Convergys, was presented the Queen's award for Enterprise in the Innovation category.

We received the prestigious Frost & Sullivan Marketing Strategy Award for our successful marketing and business development initiatives in the competitive contact center services market. Furthermore, we were recognized for our marketing strategy that significantly increased market share, revenue and name recognition. We accomplished this through its new ad campaign for brand recognition and new Web-based communications program.

Convergys Corporation was named to the Platinum 400 list, a recognition by Forbes magazine honoring America's 400 best companies. Each year, the Platinum 400 list recognizes top companies chosen from 1,300 businesses with at least $1 billion in annual sales. Companies making the list must be industry leaders in long - and short-term return on capital, growth in sales and earnings, and other measures of financial success.