This is the third time Convergys has been named the country's top Business Process Outsourcing employer since the launch of the awards ceremony in 2007. The judging committee - comprised of a diverse group of independent and knowledgeable individuals with extensive experience in the industry -- chose to recognize Convergys because of the company's leadership, strategic HR practices, continuous improvement programs, corporate social responsibility efforts, and overall support for the industry.

For the second time in three years, CRM magazine has named Convergys the winner of its annual Service Leader Award in the Outsourcing category. Citing high scores and favorable analyst comments regarding customer satisfaction, company direction and depth of services, rich research division, and investment in multichannel support, especially social media. CRM ranked Convergys ahead of competitors Sitel, Sykes, and Teleperformance.

Convergys Corporation announced that it has been positioned as a leader by Gartner, Inc. in the "Magic Quadrant: Customer Management Contact Center BPO, Worldwide," released on December 19, 2011.

Marife Zamora, Managing Director of Convergys Asia Pacific, Europe, Middle East and Africa, has been named 2011 Global Filipino Executive of the Year.

Convergys has been named a 2011 Balikat ng Bayan Award winner for Top Employer by the Philippines Social Security System (SSS).

The Technology Services Industry Association (TSIA) has named Convergys the recipient of its Recognized Innovator Award for Innovation in Services. Convergys won the honor at the 2011 Technology Services World conference in Las Vegas, Oct. 24-27. The Recognized Innovator Awards is the only independently judged awards program that recognizes innovation in technology services products and service offerings documented with customer case studies of measurable business value and results. The Recognized Innovators in each category were selected by a panel of judges, including industry experts and TSIA members.

Convergys India has been ranked 15th in Dataquest's 2011 Top 20 BPO companies in India, with 11% year-over-year revenue growth.

Convergys has been ranked #57 on the 2011 InformationWeek 500 and selected for inclusion in the "20 Great Ideas" article in the InformationWeek 500 issue.

The prestigious Quality Council of India (QCI) has awarded Convergys its highest honor for quality initiatives in support of clients.

Convergys was again named to the 2011 GS 100 List of Companies that Define Global Outsourcing.

For the tenth year in a row, Fortune magazine has rated Convergys as one of the World's Most Admired companies. Convergys was named a Most Admired Company in the Diversified Outsourcing category and received high ratings for Social Responsibility, Global Competitiveness, Innovation, and People Management.

Convergys has been recognized by Customer Relationship Management (CRM) magazine as a service leader in Outsourcing in its "2011 Service Awards."

Convergys has been named one of the top 5 outsourcing companies in the world. The International Association of Outsourcing Professionals (IAOP) bestowed this distinctive honor on Convergys in its annual ranking of the world's Top 100 providers of outsourced services. This is the third year in a row that Convergys has ranked in the top 10. In addition to Convergys' Top 5 ranking, the IAOP also ranked Convergys in the Best 5 Leaders list for Sales services.

Convergys has been named to the U.S. 500 list in Newsweek's 2010 Green Rankings. This data-driven assessment is based on a company's actual environmental footprint and management of that footprint (including policies and strategies), along with its reputation among environmental experts. Convergys ranked #277 overall and #122 in Environmental Impact.

Convergys has been named to the 2010 GS 100 List of Companies that Define Global Outsourcing. Convergys was also named to the lists of Top BPO Vendors and Top Call Center and Customer Management Vendors. The lists are compiled annually by Global Services Media, which connects buyers and service providers in the global IT services and BPO industry, and Neo Advisory, a consulting firm that leverages outsourcing and globalization to enable organizational transformation.

Convergys was awarded "Best CRM Solution Provider" for 2010 from The China IP Communications Award Committee (CIPCA). Convergys received this award based on public nominations from over 60,000 web users on www.microvoip.com and a broad panel of industry judges.

Convergys Corporation announced that it has been positioned by Gartner, Inc., in the Leaders quadrant of the first ever "Magic Quadrant for CRM Contact Center BPO for North America," released on December 16, 2009.

Convergys received the Gold award in the Best Integration of Learning and Talent Management category and the Silver award in the Best Learning Team category for the development of a Home Agent training solution. Convergys has now received nine Brandon Hall Excellence in Learning Awards since 2005.

Customer Relationship Management (CRM) Magazine selected Convergys as a Service Winner in the Outsourcing category. Citing Convergys' excellent reputation in the marketplace, innovative roadmap, and overall value proposition, CRM announced the winners in the "2010 Service Awards" issue - its seventh annual review of industry innovation and success.

Convergys Corporation was awarded the "BPO Company of the Year," by the Information and Communications Technology (ICT) community of Philippines. Since the launch of the awards in 2007, this is the third International Award the ICT community has bestowed on Convergys, which has previously received top honors as the "BPO Employer of the Year."

For the second consecutive year, Convergys has been named to the Top Ten of the 2010 Global Outsourcing 100 List. The prestigious list, compiled by the International Association of Outsourcing Professionals (IAOP), is an annual ranking of the world's best outsourcing service providers.