- Full-Time Positions Available for Service/Sales Representatives -
(Cincinnati, Ohio & Charlotte, North Carolina; February 18, 2013) – Convergys Corporation (NYSE: CVG), a global leader in customer management, is hiring for 750 full-time on-site positions for its contact center in Charlotte, North Carolina.
Interested candidates are invited to participate in an off-site job fair from 10 a.m. to 4 p.m. on Wednesday, February 20 at the Employment Security Commission, located at 5601 Executive Center Drive Charlotte, NC 28212. Local staff and leadership will be available to address questions about these customer service/sales positions, and share their perspectives on the value of employment with Convergys. Candidates may also apply online at www.convergys.com/careers.
New employees will provide superior service and sales support to customers of a leading cable/internet company.
“We’re looking for highly motivated individuals who can work from our contact center, providing great customer service and promoting our client’s products and services,” said Jo Fuller, site leader for the Convergys contact center in Charlotte. “We are reaching out into our community to fill these openings, because these are not only terrific positions, they are great stepping stones to a career in operations, recruitment, or training.”
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including tuition reimbursement, medical, dental, and 401(k).
Potential candidates should possess strong communication skills, be able to listen attentively to customer needs and concerns, possess strong computer skills, and be comfortable offering new products and services. In addition, candidates should have strong computer/keyboarding skills, a high school diploma or GED, and be able to work 40 hours per week, primarily in the evenings. Employment with Convergys also is contingent on the successful completion of a background check.
About Convergys’ Military Involvement
As part of the White House’s Joining Forces campaign and Milicurit, Convergys is dedicated to helping employ America’s veterans and military spouses. Convergys has taken on the 10,000 Job Challenge and will see it all the way through.
Convergys and our clients benefit from the exceptional work ethic and commitment to providing exemplary service so consistently demonstrated by military service members and their spouses. We offer site based and work-at-home employment opportunities, both of which can be a great fit for veterans, active military personnel who are making the transition from service to civilian life, and military spouses who need a portable career option that can transfer from base to base.
As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our over 82,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, and analytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)