- On-Site and Full-Time Positions Available for Customer Service Representatives -
(Cincinnati, Ohio & Pharr, Texas; January 18, 2013) – Convergys Corporation (NYSE: CVG), a global leader in customer management, is hiring for 1,000 full-time on-site positions for its contact center in Pharr, Texas.
Interested candidates are invited to participate in an on-site job fair from 9am to 6pm. on Tuesday, January 22nd at the Convergys contact center, 500 N Jackson Road. Local staff and leadership will be available to address questions about these customer service positions, and share their perspectives on the value of employment with Convergys. Candidates may also apply online at www.convergys.com/southwest.
New employees will provide superior service and sales support to customers of a leading telecommunications company.
“We’re looking for ambitious individuals who can work from our contact center, and have a passion for providing great customer service and promoting our client’s products and services,” said Mike McCart, new site director for the Convergys contact center in Pharr. “We are reaching out into our community to fill these openings, because these are not only terrific positions, they are great stepping stones to a career in operations, recruitment, or training.”
As part of the Pharr business community since 1999, Convergys encourages its employees to support the communities in which they live and work. Convergys employees participated in several events to benefit the United Way, Boys and Girls Club of Pharr, the Food Bank of the Rio Grande Valley and the Girls Scouts of America RGV.
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including tuition reimbursement, medical, dental, and 401(k).
Potential candidates should possess strong communication skills, be able to listen attentively to customer needs and concerns, possess strong computer skills, and be comfortable offering new products and services. In addition, candidates should have strong computer/keyboarding skills, a high school diploma or GED, and be able to work 40 hours per week, primarily in the evenings. Employment with Convergys also is contingent on the successful completion of a background check.
Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)