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Convergys Brings Almost 900 New Jobs to Jacksonville

August 16, 2011

- Program growth creates new jobs in telecommunications industry -

(Cincinnati & Jacksonville, Florida; August 16, 2011) – Convergys Corporation (NYSE: CVG), a global leader in relationship management, is seeking candidates for about 900 customer service and sales positions at its contact center in Jacksonville, Florida.

Interested candidates from Duval and surrounding counties are invited to attend one of two information sessions, scheduled at 10 a.m. and noon on Saturday, August 20, to learn more about the positions.  The sessions will take place at Convergys, 8000 Baymeadows Way.

New employees will support a Convergys client in the telecommunications industry.

“Expanding business at our contact center has enabled us to provide additional employment opportunities for local job seekers,” said Robin Cheshire, site leader for the Convergys facility in Jacksonville.  “We’re looking for customer service-driven candidates with sales experience to handle customer calls and provide information on client products and services. In addition to hiring frontline customer service and sales representatives, we also have opportunities for supervisors. These positions require candidates to have contact center and/or sales management experience.”

Convergys offers employees comprehensive training, competitive wages plus performance incentives, and benefits including medical, dental, and vision insurance, tuition reimbursement, 401(k), and paid and unpaid time off.

Potential candidates should possess solid customer service and sales experience, strong computer/keyboarding skills, and the ability to work a flexible schedule, including some evenings.  Employment with Convergys also is contingent on the successful completion of a background check and drug screening.

Interested candidates may apply online at

At Convergys, we believe in investing in the development of our people. Rather than have one set path, we have a variety of career tracks for employees to explore. Having a talented, motivated workforce maximizes our productivity and enhances the quality of service we offer all of our clients and their customers. This is another way we ensure our spot as a global leader in relationship management. We can relate.

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About Convergys

Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit to learn more about us.

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(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

Direct Applicant Questions to:

Media Contact Only:
Amy Williams, Public Relations
513-723-6161 (office)
513-675-2839 (mobile)

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