- Customer Service Opportunities Available in Health Care Industry -
(Cincinnati & New Glasgow, Nova Scotia; May 5, 2011) - Convergys Corporation (NYSE: CVG), a global leader in relationship management, is hiring for 60 full-time weekday positions within its contact centre in New Glasgow, Nova Scotia.
New employees will provide quality customer service support for a Convergys client in the health care industry.
“These positions are ideally suited to anyone who appreciates the importance of building strong customer relationships while helping people manage their health care needs,” said Les Milne, Senior Manager of Operations for the Convergys contact centre in New Glasgow. “Working at Convergys as a Customer Service Representative also can be a stepping stone to a career in operations, recruitment, or training at a location that this summer will celebrate its 10th year as part of the New Glasgow business community.”
Convergys offers employees comprehensive training, competitive wages plus incentives, and benefits including tuition reimbursement, medical, dental, and RRSPs.
Potential candidates should possess solid customer service experience, strong computer/keyboarding skills, Grade 12 education or GED, and the ability to work a flexible schedule from Monday through Friday. Employment with Convergys also is contingent on a successful background check.
Interested candidates may apply online at www.convergys.com/careers.
At Convergys, we believe in investing in the development of our people. Rather than have one set path, we have a variety of career tracks for employees to explore. Having a talented, motivated workforce maximizes our productivity and enhances the quality of service we offer all of our clients and their customers. This is another way we ensure our spot as a global leader in relationship management. We can relate.
Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Amy Williams, Public Relations