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Convergys to Hire 160 Employees in Hickory


April 25, 2011

- Customer Service/Sales Opportunities Available in Telecommunications Industry -

(Cincinnati & Hickory, North Carolina; April 25, 2011) - Convergys Corporation (NYSE: CVG), a global leader in relationship management, is hiring for 160 full-time positions at its contact center in Hickory, North Carolina. 

New employees will provide customer service and sales support for a Convergys client in the telecommunications industry. 

“Convergys clients recognize the importance of providing quality customer service to surviving and thriving in this consumer-driven economy,” said Billie Coon, site leader for the Convergys contact center in Hickory.  “We’re looking for customer service-driven individuals with sales experience to handle customer calls, as well as provide information on client products and services.”

Convergys offers employees comprehensive training, competitive wages plus performance incentives, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off. 

Potential candidates should possess solid customer service and sales experience, strong computer/keyboarding skills, and the ability to work a flexible schedule, including some evenings.  Employment with Convergys is contingent on the successful completion of a background check.

Interested candidates may apply online at www.convergys.com/careers.

About Convergys

Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.

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Media Contact:

Amy Williams, Public Relations
513-723-6161 (office)
513-675-2839 (mobile)
amy.williams@convergys.com


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