New business, program growth create 160 new jobs in cable industry
(Cincinnati & Laredo, Texas; February 25, 2011) – Convergys Corporation (NYSE: CVG), a global leader in relationship management, is seeking candidates for 160 customer service positions at its contact center in Laredo, Texas, to support a client in the cable industry.
“The New Year has brought new business and program growth to our site, and that means additional employment opportunities for local job seekers,” said Martin Lampman, site leader for the Convergys contact center in Laredo. “We’re looking for service oriented individuals to handle inbound customer calls and resolve customer issues.”
Convergys will hire 100 people to support a new program for a client in the cable industry. Full-time positions are available for overnight shifts (11:30 p.m. to 7 a.m.), and employees will receive six weeks of paid comprehensive training.
The second program offers 60 full- and part-time positions, and employees will receive three weeks of comprehensive training.
Convergys offers employees competitive wages plus incentives, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.
Potential Convergys employees also should possess strong computer and keyboarding competency, and the flexibility to work a variety of shifts. Employment with Convergys also is contingent on the successful completion of a background check and drug screening.
Interested candidates may apply online at www.convergys.com/careers.
At Convergys, we believe in investing in the development of our people. Rather than have one set path, we have a variety of career tracks for employees to explore. Having a talented, motivated workforce maximizes our productivity and enhances the quality of service we offer all of our clients and their customers. This is another way we ensure our spot as a global leader in relationship management. We can relate.
As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our over 82,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, and analytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
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Amy Williams, Public Relations