(New Delhi; July 21, 2010) - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announces the appointment of Hanumant Talwar as country manager for Convergys’ customer management operations in India, effective immediately.
As Country Manager, Talwar is responsible for executing against our growth plans for India, and overseeing the operations within Convergys’ seven contact centers and nearly 10,000 customer management employees in India. Talwar served previously as Vice President and Head of Operations for Convergys in India and assumes the Country Manager role from Sukant Srivastava, who will now head global operations for Convergys’ technology clients.
“Convergys is delighted to announce the expanded responsibilities of Hanumant Talwar as Country Manager for India,” said Christine Timmins Barry, Senior Vice President of Operations for Convergys. “Since joining Convergys as Head of Indian Operations, Hanumant has distinguished himself as an innovative and exemplary leader that drives results on behalf of our clients. His appointment reflects both his success and Convergys’ continued commitment to India.”
Prior to his current appointment, Talwar served as executive vice president of the sales and marketing, and operations divisions within Hirco Developments and the Zenta Group respectively, both of the Hirandandi Group. Previously, he held leadership positions with GE Capital International Services, ExlServices.com, and American Express.
Convergys Corporation is proud to announce Hanumant Talwar and Sukant Srivastava’s new roles, and we would welcome new talent joining our strong team. We’re hiring for many different positions throughout India. In addition to comprehensive training, Convergys offers employees a positive work environment, competitive wages, and benefits including education reimbursement. Interested candidates may submit their résumés to firstname.lastname@example.org, text the letters “CVG” to 57 57 54 from a mobile phone to get a personal call from a recruiter or visit one of our many recruitment offices in the New Delhi area. For up to the minute job openings in the India, follow Convergys’ recruitment account on Twitter.
As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our over 82,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, and analytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.
Convergys and the Convergys logo are registered trademarks of Convergys Corporation.
Dimple Khanna, Gutenberg Communications, for Convergys, +91 9958813886
John Pratt, Corporate PR, +1 513 723 3333 or email@example.com