Convergys Named to “Top 20 Companies in the Training Outsourcing Industry” for Fifth Consecutive Year
July 21, 2008
(Cincinnati; July 21, 2008) - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that TrainingOutsourcing.com has selected Convergys as one of the “Top 20 Companies in the Training Outsourcing Industry” for the fifth consecutive year.
TrainingOutsourcing.com named Convergys to its fifth annual “Top 20” list among companies specializing in Business Process Outsourcing (BPO) in order to “create a more efficient marketplace for learning.” In addition, it continued to stress the importance of innovative methods in learning analytics and evaluation methods used to assess the impact of learning on business performance.
“We are highly honored once again to be named as one of the twenty companies in this select industry group,” said Marianne Langlois, Convergys’ Vice President, Learning Solutions. “This acknowledgment further demonstrates Convergys’ global leadership in relationship management. Our focus in providing our clients with learning solutions that improve the quality and effectiveness of their business optimizes how our clients interact with their customers and employees to drive more value from those relationships. The outcome is improved business results with their customers and increased engagement and impactful talent management for their workforce.”
TrainingOutsourcing.com selected Convergys as one of the “Top 20 Companies in the Training Outsourcing Industry” after evaluating over 400 companies. This selection was based on their experience in managing multi-year training business process outsourcing (BPO) engagements, recognition as a leading outsourcing service provider (OSP), capability to deliver multiple BPO training services, as well as the impact on the training BPO industry, just to name a few.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world.
Convergys has approximately 65,000 employees in 68 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com
Contacts:
Business and Financial Media -- John Pratt
+1 513 723 3333 or john.pratt@convergys.com
Trade Media -- Jeff Hazel
+1 513 723 7153 or jeff.hazel@convergys.com
