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Convergys Events and Webinars
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Ever wanted to talk to us face-to-face? We do business globally, enabling you to find us at events the world over from Europe to North America, from Asia/Pacific to Latin America.

No matter where you are located, we provide multiple opportunities to meet our company representatives and see first-hand the power of our relationship management via our customer solutions, HR solutions, and consulting services.

Explore Convergys Events and Webinars

Take Control of the Customer Experience
February 27, 2008 | Webinar
Key Presenters:
  Andrea Ayers, President, Relationship Technology Management
  Paul Watson, General Manager, Convergys Speech Solutions
  David Myron, Editor, CRM Magazine

ComputerWorld Premiere 100 IT Leaders Conference
March 9-11, 2008 | Orlando, Florida
Speaker Information:
  Bob Lyons, Senior Vice President, Customer Management
  Bringing the Customer Experience Home
  Download Presentation

Voice Search Conference
March 10-12, 2008 | San Diego, California
Speaker Information:
  Paul Watson, General Manager and Vice President, Multi-Channel Self-Care Solutions
  Effective Call Center Automation and Support
  Download Presentation

Creating Value Through Effective Relationship Management
April 1, 2008 | Webinar
Key Presenters:
  Jeffrey Rayport, Best-selling Business Author, Harvard Business School Professor, and
  Chairman of Marketspace LLC
  Andrea Ayers, President of Convergys' Customer Management and
  Relationship Technology Management lines of business
  Download Thought Leadership Paper
  Download Presentation

EurasiaCom
April 1-2, 2008 | Istanbul, Turkey
Speaker Information:
  Alastair Hanlon, Director, Industry Solutions
  Lessons Learned from Mature Markets - Taking the Fast Track to Excellent Customer Relationships
  Download Presentation

Active Listening to Leverage the Voice of Your Constituents
April 3, 2008 | Webinar
Key Presenters:
  Rep. Tom Davis of Virginia
  Paul Colangelo, Vice President, Government Solutions, Convergys
  Mike Cholak, Vice President, Global Consulting Services, Convergys

Telco 2.0 Executive Brainstorm
April 16-17, 2008 | London, UK
Speaker Information:
  Patrick Bossert, Telecoms and Media Industry Lead, Convergys
  Beyond CRM: The Retail Distribution Challenge
  Download Presentation

Telecoms and Media: The Retail Imperative
April 30, 2008 | Webinar
Session #1: Operators in Latin America
Key Presenters:
  Patrick Bossert, Telecoms and Media Industry Lead, Convergys
  Alastair Hanlon, Industry Solutions Lead, Convergys

Capturing Customer Value: Optimizing Offer Management
May 8, 2008 | Webinar
Key Presenters:
  Merle King, Director, Product Management and Strategy, Convergys
  Peter Burke, Chief Executive Officer, CEON
  Alex Leslie, Director of Billing and Customer Experience, TM Forum
  Joan Huffine, Chairperson, TM Forum

Telecoms and Media: The Retail Imperative
May 14, 2008 | Webinar
Session #2: Operators in Europe, Middle East and Africa (EMEA)
Key Presenters:
  Patrick Bossert, Telecoms and Media Industry Lead, Convergys
  Alastair Hanlon, Industry Solutions Lead, Convergys

Key Trends in the Healthcare Market - Individual Buyers: A Wake-up Call for Insurers
May 15, 2008 | Webinar
Key Presenters:
  Mike Cholak, Convergys Vice President Global Consulting Services
  Carlton A. Doty, Forrester Senior Analyst

The Whirlpool and Convergys Partnership
May 20, 2008 | Webinar
Key Presenters:
  Niki Sawyward, Global Director, Human Resources, Whirlpool Corp.
  Wilfred R. Colon, Dr. Director and Program Executive, Client Services, Convergys

TM Forum - Management World 2008
May 18-22, 2008 | Nice, France
Request a meeting/product demo at this event

Human Assets CEE Expansion Congress
May 22-23, 2008 | Budapest, Hungary
Platinum Sponsor

Customer Care & Services Forum
June 09-11, 2008 | Las Vegas, NV
Gold Sponsor
Speaker Information
Ryan Pellet, Vice President, Global Consulting Services
How to Transform Your Customers' Experience by Practicing Effective Relationship Management
Request a meeting/product demo at this event

SpeechTEK
August 18-20, 2008 | New York, NY
Platinum Sponsor
Request a meeting/product demo at this event

Elevating Service & Savings - A Proven Retail Strategy
July 19, 2007 | Webinar
Speaker Information:
  Tom Nelson, Facilities Contact Center Manager, Starbucks
  Christina Prangley, Director, Retail Program, Convergys

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