Ever wanted to talk to us face-to-face? We do business globally, enabling you to find us at events the world over from Europe to North America, from Asia/Pacific to Latin America.
No matter where you are located, we provide multiple opportunities to meet our company representatives and see first-hand the power of our relationship management via our customer solutions, HR solutions, and consulting services.
Take Control of the Customer Experience
February 27, 2008 | Webinar
Key Presenters:
Andrea Ayers, President, Relationship Technology Management
Paul Watson, General Manager, Convergys Speech Solutions
David Myron, Editor, CRM Magazine
ComputerWorld Premiere 100 IT Leaders Conference
March 9-11, 2008 | Orlando, Florida
Speaker Information:
Bob Lyons, Senior Vice President, Customer Management
Bringing the Customer Experience Home
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Voice Search Conference
March 10-12, 2008 | San Diego, California
Speaker Information:
Paul Watson, General Manager and Vice President, Multi-Channel Self-Care Solutions
Effective Call Center Automation and Support
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Creating Value Through Effective Relationship Management
April 1, 2008 | Webinar
Key Presenters:
Jeffrey Rayport, Best-selling Business Author, Harvard Business School Professor, and
Chairman of Marketspace LLC
Andrea Ayers, President of Convergys' Customer Management and
Relationship Technology Management lines of business
Download Thought Leadership Paper
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EurasiaCom
April 1-2, 2008 | Istanbul, Turkey
Speaker Information:
Alastair Hanlon, Director, Industry Solutions
Lessons Learned from Mature Markets - Taking the Fast Track to Excellent Customer Relationships
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Active Listening to Leverage the Voice of Your Constituents
April 3, 2008 | Webinar
Key Presenters:
Rep. Tom Davis of Virginia
Paul Colangelo, Vice President, Government Solutions, Convergys
Mike Cholak, Vice President, Global Consulting Services, Convergys
Telco 2.0 Executive Brainstorm
April 16-17, 2008 | London, UK
Speaker Information:
Patrick Bossert, Telecoms and Media Industry Lead, Convergys
Beyond CRM: The Retail Distribution Challenge
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Telecoms and Media: The Retail Imperative
April 30, 2008 | Webinar
Session #1: Operators in Latin America
Key Presenters:
Patrick Bossert, Telecoms and Media Industry Lead, Convergys
Alastair Hanlon, Industry Solutions Lead, Convergys
Capturing Customer Value: Optimizing Offer Management
May 8, 2008 | Webinar
Key Presenters:
Merle King, Director, Product Management and Strategy, Convergys
Peter Burke, Chief Executive Officer, CEON
Alex Leslie, Director of Billing and Customer Experience, TM Forum
Joan Huffine, Chairperson, TM Forum
Telecoms and Media: The Retail Imperative
May 14, 2008 | Webinar
Session #2: Operators in Europe, Middle East and Africa (EMEA)
Key Presenters:
Patrick Bossert, Telecoms and Media Industry Lead, Convergys
Alastair Hanlon, Industry Solutions Lead, Convergys
Key Trends in the Healthcare Market - Individual Buyers: A Wake-up Call for Insurers
May 15, 2008 | Webinar
Key Presenters:
Mike Cholak, Convergys Vice President Global Consulting Services
Carlton A. Doty, Forrester Senior Analyst
The Whirlpool and Convergys Partnership
May 20, 2008 | Webinar
Key Presenters:
Niki Sawyward, Global Director, Human Resources, Whirlpool Corp.
Wilfred R. Colon, Dr. Director and Program Executive, Client Services, Convergys
TM Forum - Management World 2008
May 18-22, 2008 | Nice, France
Request a meeting/product demo at this event
Human Assets CEE Expansion Congress
May 22-23, 2008 | Budapest, Hungary
Platinum Sponsor
Customer Care & Services Forum
June 09-11, 2008 | Las Vegas, NV
Gold Sponsor
Speaker Information
Ryan Pellet, Vice President, Global Consulting Services
How to Transform Your Customers' Experience by Practicing Effective Relationship Management
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SpeechTEK
August 18-20, 2008 | New York, NY
Platinum Sponsor
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Elevating Service & Savings - A Proven Retail Strategy
July 19, 2007 | Webinar
Speaker Information:
Tom Nelson, Facilities Contact Center Manager, Starbucks
Christina Prangley, Director, Retail Program, Convergys