Government reform, empowered consumers, new business models, and rapidly evolving technology continue to reshape the healthcare industry. To thrive in this landscape, healthcare organizations must overcome the challenges of serving a new and empowered consumer base.
Convergys solutions for healthcare address root causes of problems in the contact center and optimize member and provider service and sales to drive satisfaction, build trust and loyalty, grow revenue, and reduce operational costs. We combine advanced analytics, omnichannel technology, and skilled and licensed talent into a high performing, HIPAA/HITECH-compliant solution customized to your organization’s unique requirements.
Please call us or complete the contact form for more information about our services/solutions for your business, or for our participation in an RFI or RFP.+1 800-344-3000 US+1 513-458-1300 INT’L