Client Solutions

Sales Effectiveness

Let’s face it, consistently meeting revenue numbers gets harder and not easier as your company grows. How can you get the predictable sales performance that you need?

The Challenge

Make Every Interaction Count

Every interaction is an opportunity to deepen your relationship with the customer and drive additional revenue—but only if you do it right. And first you must acquire more customers and retain more of the customers you already have while selling more of your products and services. It takes a deep understanding of your customers and prospects, their expectations, their wants and needs, and their preferences to increase conversion rates and deliver consistent sales performance.

Challenge Image

Grow Your Revenue

Let Convergys help you build your business by finding and acquiring new customers and helping customers spend more. Taking a holistic approach, we provide a high performance sales culture that combines unique data sources, analytics, technology, and outsourced sales professionals to identify prospects who have the potential to become high-value customers, determine how and when to engage with them (including which channel) and offer them the right proposition at the right time to drive higher conversion rates.

Convergys can help you maximize the value of the relationships you have with your customers, whether they are consumers or other businesses. We transform data into intelligence to build rapport and optimize the results of each interaction—whether that’s reactive when a customer contacts you or proactive, outbound selling. Our proven sales programs can help you achieve your desired business outcomes—higher conversion rates, greater revenue, better customer satisfaction, increased customer retention, and more.

 

Relevant Technology Capabilities

Related Resources

Contact Sales

Contact Sales

Please call us or complete the contact form for more information about our services/solutions for your business, or for our participation in an RFI or RFP.

+1 800-344-3000 US
+1 513-458-1300 INT’L

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