Client Solutions

Collections

Personalized, compliant collections solutions that resolve delinquencies and create long-term customer loyalty.

The Capability

Build Lifetime Value While Speeding Payment

Today’s past-due customers may be tomorrow’s high-value customers, if you treat them well in collections. This means turning a potentially negative interaction with your brand into an opportunity to build long-term customer loyalty and grow revenues. Convergys collections helps companies increase customer satisfaction, loyalty, and lifetime customer value while ensuring compliance and resolving delinquencies faster. We combine analytics, technology, and global outsourcing to deliver a personalized, compliant collections experience.

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Related Resources

Contact Sales

Contact Sales

Please call us or complete the contact form for more information about our services/solutions for your business, or for our participation in an RFI or RFP.

+1 800-344-3000 US
+1 513-458-1300 INT’L

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Convergys Media Team, +1 513-723-7000

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All other countries please contact your local human resources, which can be found in Workday.

India, [email protected]

North America, 1-844-447-1877

Philippines

  • All Metro Manila Area, (02) 792-3473
  • Cebu, (032) 411-9243
  • Bacolod, (034) 705-0299
  • Clark, (045) 598-4298
  • Davao, (082) 244-6498
  • Baguio, (074) 244-9998

To contact investor relations visit the following page: Investor Relations Contact & Print Request