Associate Inside Sales


Associate Inside Sales

Essential Functions/Core Responsibilities  

• Develop relationships with new and existing end-user customers in order to drive the sales process
(demand generation through to opportunity closure) and generate incremental revenue


• Responsible for achieving quarterly and annual sales goals


• Responsible for a dedicated group of accounts in terms of goal attainment, customer satisfaction and market coverage. Accounts will vary depending on the targeted market segment 


• Develop territory and account plans with focus on opportunity creation and management of pipeline


• Discover and solve the customer's business issues in order to identify and drive sales opportunities


• Maintain high level of client product knowledge, pricing and procedures via management communication, meetings and formal training


• Utilize tools, systems and processes effectively and correctly in order to meet client and customer’s objectives


Candidate Profile  

• Bachelor's degree in related field from a four-year college or university with less than two years of relevant years of experience preferred

• Sales acumen, able to drive effective strategies and practices to generate revenue and customer satisfaction


• Strong communication skills, both written and verbal


• Sense of professionalism and ability to develop relationships


• Business acumen, to understand and add value to the customer’s business model


• Account management skills including planning, negotiation, innovation and problem solving skills to attain goal achievement


• To be adaptive to fit within client’s culture and to adjust to team dynamic


• Flexible and resourceful to establish goals using appropriate resources

• To work proactively and professionally

• Proficient in Microsoft Office

• Basic knowledge of networking


Career Framework Role  

Performs routine assignments in the entry level of the Professional Career Band.  Uses existing procedures to solve routine or standard problems.  Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.  Develops competence by performing structured work assignments.   Receives instruction, guidance and direction from others.



The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.