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Convergys and Microsoft are entering into a global strategic relationship to "change the game" for two strategically important markets – communications providers and utility companies.
The new solution combines Microsoft’s Dynamics CRM and SQL Server 2008 R2 with the modular business support system capabilities of Convergys to:
"We are delighted to be working closely with one of the top vendors in the communications industry to offer a truly flexible billing and CRM platform. Our relationship signals greater choice for service providers looking for a more agile, cost-efficient platform that can support the delivery of the next wave of differentiated services."