What We Do

Great experiences don't happen by chance. They are the result of inspired thinking and design that tranforms the mundane into something memorable.

Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.

  • Expertise & Passion
    Empowering passionate people with next generation technology and practices

  • Actionable Insights
    Transforming big data from customer interactions into high-value, actionable insights

  • Digital First Experience
    Creating powerful omnichannel journeys that reduce effort, speed resolution, & optimize outcomes

            

Featured Resources

  • 150+ locations
    33 Countries

  • 130,000
    Careers & Growing

  • 58
    Languages

Build Your Career With Convergys

When you become part of our team, you join 130,000 talented people around the world who represent some of today’s leading brands. At Convergys, one of our values is to "Grow As a Team." It's in our DNA to prioritize teamwork and develop our people. By working together, we achieve great things for clients and create opportunities to build rewarding careers. You can be part of that when you join our team. And it's all at your fingertips!

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  • Social Responsibility

    We operate in more than 150 communities globally. Learn more about our outlook and the impact we’re proud to make.

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  • Our Investors

    Convergys is well positioned to drive sustainable revenue growth, margin expansion, market leadership, and value creation.

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  • Convergys News

    Find the latest news from Convergys, subscribe for updates, and contact our media team.

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